Drivers Veritas Software SCSI & RAID Devices

Drivers Veritas Software Scsi & Raid Devices List
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Troubleshooting Checklist

Drivers veritas software scsi & raid devices list

Please perform the suggestions in this checklist prior to calling Technical Support. It is quite possible that your issue may be resolved by checking these items.

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DMP is generally integrated in the Veritas Storage Foundation/InfoScale software package and is used together with the Veritas Volume Manager (VxVM) and Veritas File System (VxFS). In this document, installing Veritas InfoScale 7.3.1 in AIX 7.1 TL4 is used as an example.

Veritas AVID does not support Huawei storage. After installing Veritas software, you need to modify fpofflineticker and fcpofflinedelay for fp and fcp drivers. The two parameters affect the I/O suspension time when a link fault occurs.

This Troubleshooting Checklist is also located in the Tandberg Data Support Knowledge Base.

Clean your tape drive.

Simply cleaning your tape drives on a regular basis will often solve issues with writing or reading data. More information on how and when to clean your drives can be found in the Knowledge Base under Do I need to clean my tape drive?

Update your device firmware.

By using the latest released firmware in your tape drives, autoloaders and libraries, you will avoid any problems in older firmware versions which may have already been fixed.

Check your bus configuration and cables.

Improper bus configuration or bad cables are by far the most likely culprits when facing issues such as:

Devices not being seen in the operating system.
Intermittent or unexpected 'I/O' errors.
Losing communication with a tape drive during backup.
Event ID 9 or 11 errors in Windows operating systems.
Unexpected bus resets.
Parity errors.

Check your Operating System and backup application configuration.

Check if your backup application supports your tape drive, autoloader, or library. It may be necessary to install device support patches from your application vendor. Check the vendor's website for details about your specific configuration.
Check if the appropriate driver is loaded for your bus controller. Refer to the installation instructions for your controller.
Check if the appropriate driver is loaded for your Tandberg Data tape drive. Windows drivers for Tandberg Data products are provided primarily for use with the Microsoft native backup application. Do not install the generic Windows drivers if you are using a third-party backup application, unless directed to do so in the application installation instructions.
Check the Tandberg Data Knowledge Base for integration tips on various operating systems such as Solaris, Linux, AIX and more.

Try a new tape.

A worn or damaged tape may result in write or read failures. Keep track of which tapes fail during write or read. If you notice that a particular tape has failed more than once, mark that tape as questionable and do not use it for critical backups.

Run an Internal Self Test.

An Internal Self Test performs a series of tests designed to eliminate all outside factors and determine if the drive is functional. The test does not use software or operating system drivers, does not write data from the server and does not access the SCSI bus when testing the drive.

Drives that pass the Internal Self Test are deemed to be functioning properly.

TexecomPro App

TexecomPro is a free app, providing Texecom Registered Installers access to technical product information.

Download the app and login using your existing Texecom Registered Installer login credentials.

Premier Elite Firmware

For use with a PC and the Premier Flasher interface

The Premier Elite Flasher Interface can be used to update the Premier Elite Control Panels firmware, allowing additional features and functions to be added to existing systems.

Texecom Cloud

Manage, configure and control your alarm system portfolio.

Texecom Cloud is a web-based portal operating on any internet-connected device and is compatible with connected Premier Elite systems*.

Features include:

Remote Maintenance
On-site Programming
Access Anywhere
Managed Access
Custom Branding (Coming Soon)**

*System requirements: Texecom Cloud is compatible with Premier Elite systems using Texecom Connect SmartCom or Premier Elite ComIP communications. Requires Premier Elite firmware V4.01 and above (for SmartCom connectivity) or V2.11 and above (for ComIP connectivity)
**Requires Gold Membership

Wintex Software

Downloads

Texecom’s user-friendly Windows™ based software, designed for use with the Premier Elite Series of control panels, provides complete upload/download and systems diagnostics for total control and flexibility. Windows is a registered trademark of Microsoft Corporation.

Current software version: 7.2.2

Ricochet Monitor Software

Downloads

Provides greater diagnostics and configuration control over wireless system setup than ever before. Delivers device status and attribute selection with real-time graphical representation of mesh-network wireless systems.

Current software version: 2.18.10

EN Calculator Software

Downloads

Compatible with Texecom’s full range of control panels, the ENCalculator calculates current drawn from required peripheral products, and indicates whether the system will meet the battery standby times and maximum alarm current requirements
stipulated under EN 50131-1.

Montex Software

Downloads

Software based alarm receiver interface for connecting with Premier ComIP alarm signalling equipment. Supports fast format, contact ID and SIA communication protocols. Manages received polling information for each monitored site.

Texbase Software

Downloads

Texbase is an alarm management software package designed for use in conjunction with the Premier Elite Com IP and Montex software, ideally suited to installers who wish to individually monitor their installed security systems for specific alarm signals. Texbase is event selectable, features include printable reports, detailed account history and alarm status emailing.

Veritas UDL Software

Downloads

The Veritas R8 Plus and Veritas Excel both support local uploading and downloading from a PC running Veritas UDL Software.

Uploading and downloading can be used to program and interrogate the control panel.

Premier Elite ComPort+

Downloads

Plug-on PCB that converts the on-board digital communicator connector on Premier Elite control panels* into serial communications port ComPort 3**.
This adaptor, when used in conjunction with Premier Elite V3.00 firmware or above, allows three serial communication ports to be used simultaneously for use with compatible products.
Available in a pack of 5 adaptors.
*Except the Premier Elite 640, which has three serial communicator ports as standard
**When fitted with a ComPort+, the onboard digital communicator cannot be used